Credit Controller

Job Type: Permanent
Location: Halesowen, West Midlands
Hours: 40 hours per week
Competitive Salary & Benefits

At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. As we enter an exciting period of growth our 1300 people doing things the “Hayley Way” and delivering industry leading customer service are central to our success.

We’re proud to be an equal opportunities employer, our people truly make the difference bringing energy, expertise, and passion that help us deliver outstanding service to our customers every single day.

We’re excited to offer a brilliant opportunity for a Credit Controller with financial administration expertise to make a real impact based in our Halesowen HQ.

About the Credit Controller role:

We are seeking a detail-oriented and proactive Credit Control professional to manage customer accounts and support the effective collection of outstanding payments. This role plays a key part in maintaining healthy cash flow, reducing risk, and ensuring a high standard of customer service.

The successful candidate will be responsible for monitoring credit limits, chasing overdue invoices, resolving account queries, and accurately allocating payments. You will work closely with both customers and internal teams, to ensure timely collections and strong working relationships.

In addition, you will support financial reporting and analysis, including aged debt reviews and month-end processes, while ensuring compliance with company policies and financial regulations.

What we’re looking for in our Credit Controller:

• Proven experience in a credit control or accounts receivable role
• Strong communication and negotiation skills
• Excellent attention to detail and organisational skills
• Ability to manage workload and prioritise effectively
• Proficiency in Microsoft Excel and accounting systems

What you’ll get in return:

• From 23 days annual leave (plus public/bank holidays)
• Life assurance cover (x2 salary)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmes
• Training and development provided through our own Hayley Academy

What to expect from our recruitment process:

1. Initial screening
2. Microsoft Teams interview with our Talent Acquisition Partner
3. Face to face interview either in-person or Microsoft Teams
4. Decision outcome

We’ll close this role on Sunday 12th July, but may do so earlier if we receive strong interest so don’t miss out.

A final note...

Not sure you tick every box? Please don’t let that stop you from applying.

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at careers@hayley-group.co.uk